Essential Tips for Homeowners Facing Water Damage: How SERVPRO® Can Help

9/3/2024 (Permalink)

Water damage is a homeowner’s nightmare, but quick action can make all the difference. At SERVPRO®, we’re here to guide you through every step of the restoration process and offer some crucial advice to help you manage water damage effectively.

1. Act Fast: The sooner you address water damage, the less extensive the repairs will be. Water can cause structural damage and lead to mold growth within 24 hours, so it’s essential to begin remediation immediately.
2. Stop the Source: If possible, locate and stop the source of the water. This might mean turning off your home's water supply or fixing a leaky roof.
3. Prioritize Safety: Ensure the area is safe to enter. If the water is from a sewage backup or contains contaminants, avoid contact and leave the area until professionals arrive.
4. Document the Damage: Take photos or videos of the affected areas for insurance purposes. This documentation will be crucial for filing a claim and assessing the full extent of the damage.
5. Avoid DIY Repairs: While it’s tempting to tackle water damage yourself, improper handling can exacerbate the problem. SERVPRO’s trained technicians use specialized equipment to ensure thorough extraction and drying, reducing the risk of mold and further damage.
6. Protect Your Belongings: Move valuable items to a dry area if it's safe to do so. Remove any excess water from furniture and other belongings to prevent further damage.

At SERVPRO, our expert team is equipped to handle water damage emergencies with precision and care. We offer 24/7 services to address water intrusion, restore your property, and help you get back to normal quickly. Follow these tips and contact us immediately for professional assistance.

Labor Day Flooding!

9/1/2023 (Permalink)

water damage in kitchen

The recent rainstorms have led to flooding and various water-related emergencies along the South Coast in the past few weeks. Although water-related issues can disrupt your holiday plans, they don't have to ruin them entirely. A rapid response is the most effective way to prevent costly damage to your property. In times of crisis, you can count on SERVPRO of Fall River with just a quick phone call, as we are available 24/7 to address your water restoration needs.

We are renowned for our swift response to disasters of any scale, ensuring assistance at any hour, day or night. Our technicians are highly trained specialists in water damage, equipped to efficiently restore your home to its pre-water damage condition. Utilizing advanced drying equipment and methods, we excel at extracting water, addressing concealed moisture, and even cleaning and sanitizing your residence.

For further insight into our water damage restoration process, please see the details below:

Each water damage situation is unique and demands a customized solution, yet the overall procedure remains consistent. The following steps outline our approach to a "typical" water damage emergency.

You can have peace of mind knowing that we adhere to IICRC standards when handling storm damage, ensuring that your home or office will be restored to a state where it appears as if the incident "never even happened."

Hose Down The Heat!

8/31/2022 (Permalink)

The summer months are the best months to enjoy the beautiful sunshine and warm weather. As we enjoy doing our favorite activities during this wave of heat, we are increasing the use of our Air conditioning systems, sprinkler systems, pools and good old fashioned cool showers or tubby time for the kids to cool down a bit.  Anything to have fun but stay cool. Even outside garden hoses!

Along with this may come pipe bursts, ac line leaks, water tank leaks, sink, toilet and shower leaks, washing machine, refrigerator and overflowing sinks or tub. Maybe even a Jacuzzi overflow if you’re lucky enough to have one. Simply leaving the kitchen faucet running while cooking or running a bath for the kids and it overflows into the basement and causes squishy soggy carpets. That’s a disaster itself for mold. It can happen because we’re doing a hundred things at the same time.  Let’s face it at times we’re all just wiped out by the heat! Don’t the heat get you down!  Should a water disaster strike whatever the cause may be? Call the pros - Call SERVPRO! We’re only a hop, skip and jump away! We can save the day and ease your hassles from the damage that the unexpected has caused. 

Let’s not forget the havoc Mother Nature may drop on us any time. Torrential rains and storms can cause unexpected high ground water tables, flooded basements, overwhelmed sump pumps and even those old cracks we don't pay attention to in the foundation can cause leakage and wet areas we just don’t expect.  Act fast! Here’s some things you can do before calling the professionals.

-          Shut off the water source

-          wet vac as much water as possible

-       Never run cords or electricity through standing water EVER

-          Mop or soak if possible

 Be prepared for the unexpected and if a disaster should occur rest assured the crews at SERVPRO of Fall River are the pros for disaster clean up, restoration, and reconstruction with 24/7 Emergency Service!

Use These Tips to Keep Your Hot Water Heater From Bursting

4/5/2022 (Permalink)

Basement flooding can cause a major headache, especially if you use your basement as a storage area or an additional living space.

The first line of defense to protect your basement is to ensure that you’re completing preventative maintenance on your plumbing, heating, and sewage systems and on your hot water tank. Most often, we get calls for water in the basement due to a hot water heater burst.

There are three main reasons why your hot water heater burst:

1. Sediment Build-Up – This can cause overheating and deterioration. Sediment build up can be prevented by flushing and draining the tank. 
2. Rust Corroding the Tank – Over time, water can cause your tank to rust. Your water heater comes with an internal anode rod, which should be replaced once every two years and at least annually when the warranty on the heater has expired.
3. Too Much Internal Pressure – Pressure can build up in the tank when you set the water heater temp too high. Make sure you’re frequently testing your T&P valve at least twice a year to prevent accidents.

Overall, preventative maintenance can be the difference between a minor repair and a major disaster. In case of an emergency, SERVPRO of Fall River is prepared to be faster to any size disaster.

"Testing" The Waters of Water Water Damage

3/7/2022 (Permalink)

To ensure that your first line of defense against a fire is in working condition to keep your building and its occupants safe, experts recommend different inspecting and testing techniques of sprinklers from quarterly to semi-annually to annually and beyond.

 While these scheduled tests and inspections are usually enough to solidify that the sprinklers work, sometimes sprinklers have a mind of their own. By that we mean, every now and then, they go off to prove that they work — consequently creating some indoor showers, and with it, water damage. 

It wouldn’t be the first time we were called in to a surprise shower. From furniture stores, to hospitals, our techs have seen how a slight bump on a sprinkler head can make them to go off and cause a water damage. So while sprinklers are great to fight fires, they can also cause pains and extensive clean up. 

Make sure when you inspect and check your sprinklers, you do so with great care. And if anything happens, SERVPRO of Fall River is here to help take the headaches away.  

Don't Leak It!

2/5/2022 (Permalink)

We know it's still winter out, but spring is sure to come soon and make it’s arrival known by the increase in pollen, and the increase in rainfall.

While both are usually kept outdoors, a sneaky leak can “drop” in whenever it starts to pour. 

Water damage caused from burst pipes is common in the wintertime, but just because the seasons change, doesn’t mean we no longer run the risk of dealing with that wet visitor.

Spring water damage can occur in all kinds of manners. At SERVPRO of Fall River, we’ve seen it occur quite often because of unresolved leaks. Whether in the roof in the basement, even the smallest leak can be responsible for great damage. 

The tricky thing with leaks, is that you only know after it rains that there was even one to begin with, which leaves homeowners playing catch-up with their water damage. 

Thankfully, the crews at SERVPRO of Fall River are experienced in restoring the damage caused by even the sneakiest leak. Call our office today for all your water damage restoration needs!

Make Sure To Winterize Your Home

1/20/2022 (Permalink)

The winter season is quickly approaching which means that now is the time to properly prepare your home for the freezing temps that are sure to come. 

When it comes to winterizing your home, make sure to take these key steps to ensure you don’t have water damage on hands… or in this case, your home!

1. Clean your Gutters

Making sure your gutters are clear can go a long way to prevent leaks and backups. If the gutters are clogged with leaves, or in some cases, rodents, the water it collects will go into your house instead of flowing outside. 

2. Insulate areas in your home that are prone to freeze

This task may be a bit harder to accomplish. But we promise you, when the bitter cold temperatures come and everyone else’s pipes freeze except yours, you’ll be glad you went through the mild inconvenience of re-insulating your home. 

3. Detach Your Hoses

On the easier side, this task is very straightforward, but don’t trick yourself into thinking it’s simple. When putting your gardening tools away for the winter, don’t overlook detaching your houses. While you’re at it, make sure to drain them and insulate the faucets so they don’t freeze from the outside temps.

In this area of Massachusetts, winter quickly comes and overstays its welcome. Which is why we at SERVPRO of Fall River wanted to equip you with these tips so you can successfully ride out the colder months without having to deal with water damage. But if you do have water damage in your home or office, you can trust that we are more than ready to deal with whatever comes our way. 

3 Ways To Prevent Water Damage

1/20/2022 (Permalink)

There’s something special about fall in the south coast. Between the leaves changing colors and the temperatures dropping and sweater-weather making it’s official comeback, it’s easily a favorite season for many. For homeowners, however, it’s also an important season to consider when it comes to preventing winter damage damage. 

Common causes of water damage include leaks, burst pipes, and drainage issues. Here are a few tips to keep in mind to help prevent these issues from arising in the cold winter months:

1. Clean your gutters.

You may ask, “What does this have to do with water damage?” When your gutters are clogged, this stops the outward flow of water collected in your gutters. Leaves are often the guilty party in this. When water isn’t flowing out of your home, you can bet that it’s floating in. Thankfully, this is an easy problem to prevent. 

2. Insulate areas in your home susceptible to freezing.

This goes without saying, but we’ll say it anyways: freezing temperature cause pipes to burst because the pipes are not well insulated (or protected) from the cold. When the temperatures drop, the water in the pipes freeze and expand cause the pipes to burst. When the temperature goes up and the water begins to flow, it flows out of the crack in the pipe and into the walls of your home or office. That can cause a major headache and disturbance. So before that has a chance to happen, make sure your walls are well insulated. 

3. Detach your hoses. 

This one if often overlooked. When it comes to putting away your gardening tools, it’s easy to forget the hoses. This is another important area to watch out for as we transition into the colder months. Remember to detach your houses, drain them, and insulate the faucet so it doesn’t freeze from the outside temperatures. 

Again, these are just a few tips to get your home ready for the winter months. If one of these things are overlooked, it can easily cause water damage. If that happens, just know that SERVPRO of Fall River is here 24/7 to help with your water damage needs. 

Fire, Water, Mold

8/15/2021 (Permalink)

Even after a minor fire, the cleanup process can be extensive. Where there’s fire damage, there is often water damage from rescue efforts. Soot and smoke might be the first thing you think about cleaning up, but what about the water? Water can affect many areas of your home if it was used to extinguish the fire. Drywall, flooring, ceilings, cabinets and even your personal belongings might be affected.

Mold can grow quickly – in as little as 24 hours. And where there is water, there is a potential for mold growth. SERVPRO of Fall River can assist you from the start when it comes to fire restoration. First, our technicians will ensure that your home is secure. Windows and roofs can be boarded up to avoid further weather damage. Then, we begin the drying and cleanup process.

Our certified technicians can do it all. Some services include: placing drying equipment, the removal or demo of damaged drywall, flooring and cabinets and mold remediation. Our techs will clean your home from top to bottom. Soot and smoke can travel, so it’s recommended the entire home is professionally cleaned. And if your home requires a rebuild, we’re here for that, too! 

After the remediation services on your home are complete, you can ask to be referred to our reconstruction manager who will work with you and your insurance company to begin the rebuild process.

SERVPRO of Fall River is your one stop shop to make it “Like it never even happened.”

Trouble in your Basement!

4/6/2021 (Permalink)

Here at SERVPRO of Fall River we often receive calls from homeowners puzzled as to why there is a puddle in their basement; where did it came from?  Basement foundations are made of cement/concrete which is porous in nature. Even with a sound foundation water can seep into your basement. Heavy bursts of rain, or accumulation of rainwater over a few consecutive days, can quickly overwhelm the soil surrounding your homes foundation. Like a sponge, the ground's soil is only able to absorb so much precipitation before it finds somewhere else to go. Ground water will take the path of least resistance and unfortunately mixed with the added pressure will find least resistance through your foundation walls.

This happens more so if there are any structural weak points such as tie rod holes that were improperly patched or left open. A perfectly sound, average sized foundation will let in approximately 15 GALLONS of water PER DAY. Now imagine if there is a crack or the surrounding exterior soil was recently backfilled. These factors will lead water to/through your foundation walls faster.

Learn more about what to do when your basement floods or call SERVPRO of Fall River today at (508)676-9100.  

Spring into Clean

3/18/2021 (Permalink)

Did you suffer a Water Damage this Winter that effected your Carpeting?

The SERVPRO standard of carpet and upholstery cleaning will not only extract that water and grime stuck in your carpet, it’ll also remove any unwanted dust and dirt. A professionally dried and cleaned carpet will make all the difference in freshening up your home and improving indoor air quality. The major casualties of a flooded home is flooring, particularly carpets. Once it's soaked, both it and the underlying padding will potentially need replacing, which is an added expense that most homeowners would like to avoid. In the case of heavy flooding, whether it's from a natural disaster, broken appliance, burst pipe, or other water emergency, many people think that there's no chance their carpet can ever be saved – but you can rest assured SERVPRO of Fall River will be there to make it “Like it never even happened.”

Ice Storms -02721

2/9/2021 (Permalink)

Here we are at the height of Winter weather!  Very often we have ice accumulate on branches, electrical wires, and other structures.  If you need to go outside after ice has accumulated, pay attention to branches or wires that can collapse under the ice that has been accumulated.  Stay on guard because large chunks of ice can fall from roofs.

Never touch electrical wires.  A hanging wire can still be live with current and can electrocute you.  Keep in mind that ice, branches, and electrical wires can continue to fall several hours after the precipitation ends and even start underground fires.  

Remember that freezing rain, even in small quantities, can make roads very slippery.  It is a good idea to avoid driving during freezing rain and for several hours after the storm, to allow maintenance teams time to spread sand and salt on the icy roads.

The quick onset of an ice storm, coupled with the risk of a blizzard increased the possibility of extreme hypothermia.  If you have a farm, quickly shelter your animals and make sure to supply them with food.  Often, during an ice storm and immediately after, feed is temporarily inaccessible.  Animals’ reactions are similar during an ice storm and blizzards.

With a forecast threatening more freezing rain, and with a good deal of winter left to go, it's a good idea to prepare both your home and family for whatever may arise.

The following winter storm home-preparation suggestions may be helpful:

• Make sure flashlights and battery-powered radios are working, and keep extra batteries, candles, and matches on hand.
• Unplug sensitive appliances such as TV, VCR, computer, and microwave. If the power goes off, turn off all major electrical appliances.
• Keep refrigerator and freezer doors closed. If you lose power, frozen food will generally keep for 48 hours. Discard perishable food that has been at 40 degrees for more than two hours. Odor or appearance is not an indicator that food is safe. When in doubt, throw it out.
• If you use an emergency-heating source such as a wood stove, kerosene heater or fireplace, keep fuels away from the flames and ventilate properly. Never leave a fire unattended.
• If it seems likely that your home will be without heat for several days, drain your water pipes.

If you use a generator, read all the instructions that accompany it and be aware of the hazards that come with misuse. Use a qualified electrician to connect a generator to the house wiring. Never run a gasoline-powered generator in the house-the fumes are deadly.

Since there is no way to prevent nature's winter storms, being prepared is your best defense:

• Create a family disaster plan and practice it regularly.
• Learn and teach others in your family how to turn off electricity, gas, and water.
• Store extra blankets and warm clothes where you can find them easily. Layer winter clothing to trap body heat.
• Keep emergency telephone numbers with you.
• Have a first aid kit on hand.
• Stock up on drinking water and canned or dried foods. Be sure to include a non-electric can opener with your supplies.
• Have at least a week's supply of prescription medications on hand.
• Fill your car with gasoline.
• Have cash available.

Even when the winter storm is over, keep a disaster supply kit assembled and replace food, water, and other time-sensitive items twice a year. Remember to replenish your kits when the clocks are reset in spring and fall. For other ways SERVPRO of Fall River can help you when you need it most, call us directly at 508-676-1900.

Why SERVPRO for your water damage? 02721

1/26/2021 (Permalink)

Flooded business with debris

We're Glad you Asked!

SERVPRO of Fall River is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fall River has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About Us

SERVPRO of Fall River specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We can be reached anytime at (508) 676-9100.  

Water in the Laundry Room!! 02720

1/26/2021 (Permalink)

Water in the Laundry Room!! 

I rarely hear anyone say they love doing laundry but water in the laundry room is another headache that nobody needs.  

If the drain becomes blocked, this can lead to large amounts of flooding–quickly. ... If you think your drain is clogged, also check your drain filter. Your washing machine may drain directly into a sink with a drain filter.

Water damage can be sneaky, especially in places like your laundry room, where plumbing issues can build up over time with a small-but-constant drip, or create large damage all at once from a broken water supply line. If the flooding isn’t addressed quickly, then the stagnant water can lead to mold growth, structural damage, and unsalvageable damage to personal belongings. 

It’s a good idea to check the washing machine water supply lines to ensure they are clear and water can flow freely.  

The placement of your laundry machines makes a big difference in the prevention of water damage. Always place your washer away from the wall, as opposed to flush against it, to allow room for the supply lines in the back. If pressed up against a surface, the water supply lines might kink and cause water to back up and leak out. If you need to stack your machines, make sure to place the washing machine on the bottom. In all cases, ensure your appliances are level. A level, balanced washer will keep all its parts in place.  It’s important to keep the agitator centered for the spin cycle and not spill water. 

Inspect the laundry drain and laundry drain filter and check the laundry sink for clogs and debris.  

Conducting routine maintenance can save you time & money.  

Water damage in your laundry room is preventable by regularly inspecting your washing machine and dryer. Being aware of these common flooding causes in your laundry room will help you stay prepared, avoiding future water issues. 

We never like to see someone suffer a water damage but we are here 24/7 to help you navigate and restore your laundry room quickly.  Call us at SERVPRO of Fall River for all your water damage needs at 508-676-9100.  

How Do Pipes Burst? - Fall River 02721

10/15/2020 (Permalink)

One of the most common and stressful, headache-inducing disasters home and business owners face is the one involving water damage. Even when there’s a fire, it’s the water used for putting the fire out that causes the most damage. 

That being said, one of the most common causes of water damage is when pipes burst. And can you guess what is the most common season for pipe bursts? If you guessed winter, then you guessed right!

As the colder temperatures are creeping in on us, our calls for water damage caused by burst pipes is sure to increase. The question is, how do pipes burst?

In the colder months, pipe bursts are caused when the water inside the pipes freezes and therefore expand. As the water expands and the pressure in the pipes increases, this causes the pipe to rupture (or burst). However, that’s not when the water damage occurs. 

Water damage comes once the frozen water melts and returns to its liquid state. As the water begins to flow normally, the rupture (or bust) that took place when the frozen water expanded is now subject to free-flowing water and this water gets through the cracks and into your ceilings, walls, basement... basically anywhere where it shouldn’t be!

Burst pipes are headaches for homeowners. Thankfully, SERVPRO of Fall River knows just what to do to make it “Like it never even happened.” For all your winter water damage needs, call our office: 508-676-9100. We are Here to Help® 

Improper AC Installation Could Lead to Water Damage - Somerset 02726

8/13/2020 (Permalink)

In the summer months, the only thing that can keep us cool is the beloved air conditioner unit. 

While some homes are equipped with a central air system, most homes still rely on window units to keep the heat at bay. Installing these units can seem pretty straightforward. However, improper installation can lead to leaks and cause water damage that goes unnoticed well past the summer months eventually causing severe damage to your home.

If you find that your AC unit is leaking, here are some potential causes:

1. Condensate Drain Line

When this drain line is clogged with dust, dirt, or mold, it can back up into your home.

2. Drain pan

If your AC unit is old, the drain pan may be rusted and water may be dripping right through. Simply replacing the pan could solve this issue. 

3. Condensate Pump

If your AC unit is installed in the basement, check to make sure your condensate pump, the pump that pumps the water outside, is working properly. In some cases, you may need to repair or place the pump.

4. Air Filter

Cleaning your air filter regularly (every 1-3 months, depending on the season) will help ensure that the air filter doesn’t block the airflow over the evaporator coil. If that does happen, due to the cold air blowing, the coil freezes and eventually melts dripping an excess amount of water that the pan may not be able to hold. 

Though these are not the only potential causes of water leaks from your AC unit, they are common and worth taking some time to check. Calling a professional HVAC or AC technician to take a look at your unit can help to prevent any unforeseen water damage.

However, if you realize that may be too late, the crews at SERVPRO of Fall River will be more than happy to help restore the water damage to your home or office. Call us today for a quick and free estimate. 

Beware of Secondary Water Damage - Fall River 02723

6/11/2020 (Permalink)

The funny thing about water damage is even if an area doesn’t look wet, there’s always a chance that the place where the water damage occurred hasn’t properly dried.

Once water damage happens, it’s important to call a professional water damage restoration technician, like the ones at SERVPRO of Fall River, to get to work right away to restore the damage. 

The more time that is spent between the damage occurring and getting a professional on-site to restore, the less likely it is that we’ll be able to prevent secondary water damage. 

This can include: 

• Mold growth
• Electrical damage, 
• Corrosion of metal materials
• Wood rot
• Material damage of laminate or hardwood flooring 

A good rule of thumb to follow after any disaster is this: call a professional as soon as you are made aware of the damage. The longer you wait, the more damage the disaster will cause, and the less likely it will be restorable. 

Our technicians are available 24/7/365 to assist with all emergency disasters. Call our office after your water damage to ensure it is properly dried and to prevent secondary damage. SERVPRO of Fall River is Here to Help. 508-676-9100.

Spring Into Action - Swansea 02777

5/5/2020 (Permalink)

With spring and storm season making their arrival known with heavy rains and winds, it’s no surprise to question if your home is up for the challenge of dealing with another wet season that’s watering more than just plants and soil.

Oftentimes, it’s only until a disastrous event caused by heavy rains and floods that reveal certain areas in our home or office that need extra attention. And while the spring is the typical season for most home repairs and projects, it may be too late to prevent damage from occurring.

While the main focus can be on landscaping and opening up the pool in preparation for summer cook-outs, if you’re not proactive, your lawn may not be the only thing getting watered. Homeowners should use this time to check key areas in their homes to prevent water from seeping into their homes. 

Those areas include the attic to check for leaks in the roof, as well as the basement to ensure your sump pump or french drain is working properly. You can also take this time to visually inspect if there are any cracks in the foundation. A great way to protect the lower level of your home is to waterproof your basement. This provides an extra level of protection which comes in handy when living on the coast and in high flood areas. 

However, if surprise disasters still occur, you can be certain that it’s never a surprise for the technicians at SERVPRO of Fall River. Our crews are highly trained and IICRC certified when it comes to restoring your home or office after water damage. No matter the season or the hour, we’re available 24/7/365 (366 on leap years) to make your water loss “Like it never even happened.”

Rain, Rain, Go Away - Somerset 02726

4/15/2020 (Permalink)

If you’re anything like most people, you prefer to stay home when it’s raining out, or in New England’s case— it's pouring!

Maybe you look forward to some R&R on the couch, catching up on your favorite TV shows or curling up with a good book. Using the rain as an excuse to not go outside is always one that works… until the rain decides to make its appearance inside. 

The funny thing about leaks and cracks is, you only discover them when water magically starts to drip into your home. Whether it’s through the roof or the basement, water has a funny way of getting in when we would rather it stay out. 

If recent rainwater or storm damage has compromised the integrity of your home and things that are not supposed to be wet are now soaked, you can be certain water damage is something the crews at SERVPRO of Fall River are familiar with. 

No matter how small or large the loss, our technicians are certified and trained to restore and dry out furniture, carpet, and anything else that got wet that was not supposed to be wet!

Call us at 508-676-9100 for a free estimate and evaluation of your water loss. 

Water under the (Braga) Bridge - Fall River 02720

2/11/2020 (Permalink)

Life on the South Coast offers its residents many natural escapes, most of them involving large bodies of water. While we playfully wish we can bring the beach or the ocean with us during the hot summer months, water doesn’t take it as a joke, which can cause it to make its way to where we are depending on the ever-changing temperatures in our little corner of Massachusetts.

Of course, we don’t believe in hyperbolic statements to carry any weight — but we definitely believe water has a sneaky way of getting into our homes and surprising us when we least expect it. 

Good thing the crews at SERVPRO of Fall River are experienced in water damage restoration. Our technicians are IICRC certified and trained to clean-up after all kinds of damage — especially the ones that involve surprises. 

If you see the water that should be under the Braga Bridge is now under your feet in your home, give SERVPRO of Fall River a call. We are here to help and make it “Like it never even happened.” 

Water Damages Don't Take Vacations - Westport 02790

2/7/2020 (Permalink)

It can be exciting planning a February vacation. Getting away from the ordinary routine and escaping to paradise a week sounds like plenty of fun! However, you want to make sure you're coming back to the home exactly like you left it. This is why we at SERVPRO of Fall River suggest taking these precautions to keep your home safe. Below you can find tips on how to protect your vacant home. 

• Ask a friend or family member to frequently check on your home for any possible damages.
• Install timers that systematically turn on and off your interior/exterior lights.
• Leave your curtains and/or window coverings as it’s normally kept.
• Don’t forget to lock all the windows and doors, including the garage door
• Unplug all irrelevant appliances to protect your home from an electrical fire or power surge. 
• Consider investing in a security system with cameras for recording and viewing.
• Shut off the main water supply valve next to your water meter. If you’ve turned off the water supply, drain your pipes of all water.
• If your water supply remains on, have your house-sitter stop by and let water drip slowly from exterior faucets when temperatures are low. This prevents pipes from freezing and rupturing while you’re away.
• Another preventable tip to frozen pipes is to keep your thermostat at 55 degrees or higher.

Feel free to reach out to our team at SERVPRO of Fall River for any further assistance.

Are You Ready for the Rain? - Fall River 02720

10/11/2019 (Permalink)

One of the most common sources of water damage in a home is rain and it can get into your home in so many ways. This includes leaks or seepage in the foundation, poorly sealed windows, and cavities in the roof or siding. Extreme rainfall can lead to ample damage in a home as it has the potential to flood basements, ruin foundations and building materials, and contribute to mold growth.  It is very important for every homeowner to be aware of how rain can lead to water damage in their homes and what they can do to prevent it.

Here are a few tips to know about damaging rainfall:

• Seepage occurs when rain enters the homes and soaks through cracks in the foundation. This is much more likely to happen if the gutters are not draining properly and rainwater gathers near the sides of the house.  
• If there is any damage to the roof, rainwater can leak into the attic or upper floors and cause structural damage to the walls and ceilings. Excessive rain can lead to flooding in your home which causes extensive damage and brings in microorganisms that can be harmful to your health. 
• Rainy or wet conditions contribute to mold growth because mold needs moisture to thrive. 

If you notice your home has water damage call the experts at SERVPRO of Fall River!

New Homeowners: Watch for These Common Causes of Water Damage - Somerset 02726

8/12/2019 (Permalink)

They say its a buyer’s market in the real estate industry, which means plenty of first time home buyers are making the jump from renting to property ownership. If this is you, congratulations! While the thought of homeownership is exciting and filled with endless possibilities of design and dreams of the memories you'll create in your new space; there are also endless possibilities for all kinds of disasters to occur. Below are a few common causes of water damage that SERVPRO of Fall River is often called to. Make sure to look out for:

1. Air Conditioners

Make sure your A/C unit is serviced regularly, at least once a year. As the A/C removes moisture from the air, it can build up in the unit and leak into the flooring and drywall, potentially ruining it and causing a mold problem. 

2. Dishwasher

If your dishwasher isn’t properly sealed, this could be because the latch is broken or the wrong soap was loaded. Address any leaks immediately and repair or replace your unit if needed. 

3. Washing Machine

Check the underbelly of your washing machine to ensure it is not leaking beneath the unit. Performing regular checks and inspections will also go a long way in preventing more serious water damages from occurring.

4. Leaking Pipes

Probably the most obvious cause of water damage on the list. A good way to keep an eye out for leaky pipes and faucets is keeping tracking of your water bill. If you noticed a spike in the bill recently, it could be cause for concern. Contact your plumber to inspect the pipes as there could be a quick fix as easy as tightening bolts. 

5. Clogged Drains

Clogged drains can cause more than water damage, these issues can lead to mold growth if not properly and timely addressed. Clogged drains can cause all kinds of nasty backup problems in the toilet, showers, and sinks. The best way to avoid this stinky disaster is by calling a plumber to check your drains if they are frequently clogged. 

Don’t let the excitement of homeownership keep you from the responsibilities that come with it. However, if you find yourself in muddy waters (that’s probably not actually mud) or with any kind of water damage on your hands, feel free to call SERVPRO of Fall River at 508-679-9100 to make all your water damage issues “Like it never even happened.”

Water You Going to Do? - Fall River 02721

4/29/2019 (Permalink)

The arrival of warmer weather is always welcome in south eastern, MA. Temperatures rising signalize the beginning of beach days, ice cream trips, and walks in the park. However, before the sunshine comes, the spring rains always make their yearly appearance. While these rains are no surprise to us in the south coast, it can be a big problem if your home or office isn’t properly structured to block rain water from coming in. From cracks in the foundation to burst pipes and sewage backups, there’s only one question, “Water you going to do about it?” Thankfully, SERVPRO of Fall River has the answer to that question: call us! Let us mitigate your water damage and restore wet flooring and furniture to its original, preloss condition. When you call SERVPRO of Fall River, not only do you get specially trained technicians, but you also receive the best restoration service in the industry. When unexpected water damage seeps through into your home or office, call the pros — you won’t regret it. 

No Rain, No Flowers

4/23/2019 (Permalink)

They say, “no rain, no flowers” but there is something to be said about certain things staying dry and buried. While we may not always be able to prevent certain disasters from happening in the first place, we can certainly prevent them from taking over your peace of mind. Water damages are never quite a day at the beach, but when you call SERVPRO of Fall River, they don’t have to be total chaos either.

Living in Massachusetts, the spring season is always unpredictable and can often result in many unforeseen disasters taking place. With each flood, we often see a flood of emotions. Which is why our team is specially trained in handling these kinds of disasters. From the moment we arrive on scene, we look for ways to “stop the bleeding” and prevent the situation from escalating and the water damage from spreading. 

In the greater Fall River area, some common issues our crews deal with are machinery malfunction from washing machines, dishwashers, and hot water tanks. In addition, we also see invasions from outside like outdoor faucets that may have frozen over the winter and are now leaking into the basement. As your sprinklers are watering your grass, those same pipes could very well be watering your basement! 

Not only does SERVPRO of Fall River handle water damages from clean water sources, but we’re also specially trained to deal with unclean water as well such as sewage backups and septic tank failures. 

No Surprises for Our Trained Technicians

4/23/2019 (Permalink)

Not all surprises come perfectly wrapped in bows and decorated with tinsel. Some surprises come to us spread out around our kitchen tiles, basement floor, and even above our heads. These surprises splash us with dread, sprinkle us with anxiety, and spritz us with a wake up call that one of our disaster nightmares are coming true. Those "surprises" are wrapped in not so neat packages with a card attached that reads "Water Damage". 

Thankfully, the crews at SERVPRO of Fall River are well prepared to fight against this homeowner’s foe. With top industry training and certification, no element of surprise can hinder them from making your disaster “Like it never even happened.” While you may be just trying to keep your head above water, you can trust SERVPRO to be there to keep you afloat. Our crew doesn’t sink under pressure, and we’ll do what we need to do to make sure that you don’t either. At the top of industry standards, our water mitigation process will ensure that you can be drifting and cruising through this "surprise" in no time. In addition, our 24/7/365 response time assures that we’ll be available to respond no matter the hour.

Sewage, Seepage, and Soakage

4/15/2019 (Permalink)

They say, “no rain, no flowers” but there is something to be said about certain things staying dry and buried. While we may not always be able to prevent certain disasters from happening in the first place, we can certainly prevent it from taking over your peace of mind. Water damages are never quite a day at the beach, but when you call SERVPRO of Fall River, they don’t have to be total chaos either.

Living in southeastern Massachusetts, the spring season is always unpredictable and can often result in many unforeseen disasters taking place. With each flood, we often see a flood of emotions. Which is why our team is specially trained in handling these kinds of disasters so you can focus on the more important things. From the moment we arrive on scene, we look for ways to mitigate the damage, or “stop the bleeding”, and prevent the situation from escalating and the water damage from spreading. 

In the greater Fall River area, some common water damage issues our crew deals with are machinery malfunctions from washing machines, dishwashers, and hot water tanks. In addition, we also see outside invasion from outdoor faucets that may have frozen over the winter and are now leaking into the basement. As your sprinklers are watering your grass, those same pipes are watering your basement! 

Not only does SERVPRO of Fall River handle water damage from clean water sources, but we’re also specially trained to deal with unclean water damage as well such as sewage backups and septic tank failures. 

While it’s never convenient, water damage doesn’t have to be a total loss. Call SERVPRO of Fall River to handle all your water emergencies quickly and efficiently. 508-676-9100

April Showers Bring More Than May Flowers - Somerset, MA. 02724

4/9/2019 (Permalink)

April Showers Bring May Flowers

You may be hearing that phrase a lot lately – and it seems to be holding true with the amount of days it’s rained so far this month! Although the rain is undoubtedly needed in order for a full bloom in May, it may be bringing more than just flowers with it.

Basement flooding is a real concern during these wet months. High volumes of rain can inundate sewage systems and leave the ground soaking up more water than it can handle. So where does excess ground water go when the earth can no longer absorb it? If you guessed the basement, you’re correct! This type of water damage is called ground seepage, and it occurs when excess ground water seeps through the cracks in you home’s foundation after heavy rainfall.

Given its environment, ground seepage can leave room for mold growth if it’s left untreated. Our trained professionals will ensure the affected area is properly ventilated and dehumidified to prevent mold growth from occurring. If you have suffered from ground seepage in the past, call us today to set up a complimentary estimate. 508-676-9100.

Insurance & Water Damage

2/11/2019 (Permalink)

A flooded home could happen to anyone. Make sure you're covered before it happens to you.

Are you Covered?

There is nothing more frustrating than waking up to find water damage throughout your home. The first thing you will probably find yourself doing, before calling your restoration experts, is asking yourself, “Does my homeowner's insurance cover water damage?”

“Under most standard home insurance policies, if water damage occurs suddenly or accidentally from a source inside your home, such as a busted pipe, it will likely be covered by your homeowners insurance. If the water comes from outside your home, it will not be covered by your standard policy.” – Nationwide Insurance

Types of Damages NOT Covered by Homeowner's Insurance

• Repair or replacement of the source of the water damage
• Maintenance problems not attended too
• Issues resulting from a flood

SERVPRO of Fall River is dedicated to working with you and your insurance company to help you navigate through the claims process. It is our pleasure to provide you with transparent service before, during, and after the restoration process.

Have a Water Damage? Call us today (508) 676-9100

Disaster Preparedness Tips

2/11/2019 (Permalink)

Naturally, there are certain places that are more vulnerable to disasters than others. If you live in such places, there is the need to be highly cautious. This implies that you should have strategies in place to ensure that you are safe should a disaster strike. Most disasters strike unannounced and that is why it is important to have the right preventive measures in place.

So, what should you do to reduce damages and keep people safe in the event of a disaster?

• Register with an Emergency Unit- Almost all areas of the U.S. have disaster and emergency response units. Whether private or public; it is important to register with one or have a plan set for who you're preferred vendor will be.

• Master Evacuation Routes- Identify areas in your house or workplace where one can escape through in an event of disaster. Let your loved ones know the routes too. This is especially important in the event of a fire!

• Know the Threats You Face- It is important to know what kind of disasters that are likely to hit in your area. (i.e. Coastal Flooding)

• Everyone Should Be Prepared- Perhaps you have people in your family or workplace, who needs prior preparation during disasters. It is important to keep them in mind and prepared, when planning for these unforeseen events. (i.e. Elderly)

In case of a disaster occurring, contact SERVPRO of Fall River for professional and well-articulated help.

We know how to address all different types of disasters on the residential and commercial front.

5 Tips for Preventing Water Damage in the Home

10/23/2018 (Permalink)

SERVPRO is Faster to Any Size Disaster!

5 Tips for Preventing Water Damage in the Home

With the New England weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Fall River. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

2. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

3. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

4. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

5. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly.

Flood vs. Seepage

10/22/2018 (Permalink)

Flood vs. Seepage; What's the Difference?

Are you experiencing unexplained water or moisture on your basement walls or floor? It may be caused by ground seepage.

Seepage is different from flooding and is treated like so by the insurance company.

Ground seepage is looked at as a maintenance problem, not “sudden & accidental” and is excluded from home insurance coverage.

It is important to recognize the difference between these two scenarios when purchasing home owners insurance to avoid any confusion when filing a future claim.

After contacting SERVPRO, it is important you also talk with a water proofing professional about ways to prevent future damage to your basement.

Water Damage or Mold? Call us today at (508) 676-9100. 

Tenant Fires can cause Water Damage in your Apartment

10/16/2018 (Permalink)

After the fire department leaves, you may experience water damage left behind from firefighting efforts. Unfortunately, we often find ourselves in these situations when we least expect to, and are typically unprepared for the aftermath.

You can rest assured that SERVPRO professionals will be ready 24/7 to attend to any damages left behind. Since 1967, we have been the leading restoration company for water remediation, and with over 1700 local franchises, you will always receive personable and attentive care to guarantee all of your needs are exceeded!

Open communication and transparency are traits we pride ourselves on before, during and after the water loss remediation process. Our technicians will first assess the extent of the damage and come up with a specialized plan to properly dry out the area and any contents that may have become water logged.

If you are suffering from water damage due to firefighting efforts, give yourself the peace of mind you deserve by calling us today to set up a free estimate!

508-676-9100

Pitter Patter, Pitter Patter...

10/11/2018 (Permalink)

“Where is that noise coming from?!” You ask yourself, as the pitter patter of unknown water damage grows louder. You look up, and suddenly… a water droplet hits you square between the eyes! Only then do you realize it’s coming from the upstairs bathroom!

But it’s already too late.

You’re left with sopping wet sheetrock in the shape of a large pumpkin.

“What now…?” You wonder.

The water damage restoration process begins as soon as you contact SERVPRO of Fall River. Our highly trained team of professionals will first assess the extent of damage by using industry leading tools such as moisture meters and thermographic cameras. This allows us to have a better understanding of how far the moisture has migrated in order to set up drying equipment accordingly.

Next, we will begin the water extraction process. Any excess water that may be left behind after a flood is quickly sucked up using our powerful pumps and vacuum units. This will prevent any secondary water damage from occurring and deter the possibility of mold growth.

After extraction, we follow a specialized drying & dehumidification process. Our industrial grade fans, air scrubbers and dehumidifiers are positioned just so to create a type of vortex (similar to that of a whirlpool) of leftover moisture to be drawn in from all corners of a room, wicked up, and trapped in our dehumidifiers.

Lastly, our team will clean and sanitize any restorable items damaged by the water. Using specially formulated antimicrobial's and deodorizers, your property will soon be back to pre-water damage condition and looking "Like it never even happened."

Water Extraction & Remediation Process

8/9/2018 (Permalink)

Have you ever wondered what kind of work goes into remediating a flood? 

At SERVPRO of Fall River, our WRT certified technicians are trained on how to remediate just about anything you may find yourself knee deep in. 

We utilize a set of standards like special drying equipment, and an algorithm of service that’s sure to dry out even the worst water damages. Take a look below to learn more about our water extraction process and remediation:

Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. SERVPRO of Fall River starts this process as soon as possible to minimize further damage and to help prevent mold growth.

Drying and Dehumidification

After the bulk of the water has been removed, we’ll use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Water Damage Facts

5/4/2018 (Permalink)

Water damage is one of the most common forms of damage to property.

Whether it's from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. While you likely already know the importance of proper water mitigation following a water loss, there's still a lot that may surprise you about water damage situations. Here are some essentials you should know about water damage restoration:

The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

• Category 1: Generally sanitary water
• Category 2: Significantly contaminated water
• Category 3: Grossly contaminated water

The category of water on any loss will dictate how it's restored and how much can be salvaged.

Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:

• Moisture
• Food source
• Prime temperature
• No/minimal air movement
• No/minimal light

Fast action is crucial. In order to begin processing an insurance claim, your agent needs to know about a water damage situation immediately, what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets -- not to mention, your chances of having a "sudden damage" claim approved begin to dwindle.

Have A  Water Damage Emergency? Call (508) 676-9100

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Water Damager from a fire

4/16/2018 (Permalink)

Fire and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO  specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Fall River 508-676-9100

When the flood water recedes

4/16/2018 (Permalink)

SERVPRO of Fall River is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 508-676-9100

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fall River has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Fall River

SERVPRO  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Protecting Your Home from Storm and Water Damage

4/9/2018 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. As we move into the late Winter and early Spring months here in Massachusett, storm damage can become more of a threat to your property. Follow these tips to help protect your home from water damage during the next rainstorm. 

1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rainstorm, you could find yourself standing in a puddle of you-know-what. You may want to consider installing an interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated with water flowing back into your supply lines. 
2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of all debris before the rain comes.
3. Cover air vents. One of the most common ways water finds its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 
4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rainwater from finding its way into your home. 

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Fall River is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Fall River community and want to do our part to make our community the best it can be.

We proudly serve Fall River, MA, Somerset, MA, and surrounding areas.

Have Water or Flood Damage?
Call Us Today – (508) 676-9100

6 Great Tips to Keep Pipes From Freezing

2/12/2018 (Permalink)

Cold temperatures can cause pipes to freeze. Many landlords are afraid they will get this call from a tenant during the winter months. There are, however, steps you can take to prevent this problem. Learn six tips to keep the pipes on your property from freezing.

The Facts About Frozen Pipes

Only A Cold Climate Problem?

This is not the case. Many mistakenly believe that frozen pipes are only an issue for those in typically cold climates.

However, the homes that are actually more vulnerable to frozen pipes are those in typically warmer climates because the pipes may not be properly insulated against such frigid temperatures.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. The good news is, there are six easy steps you can take to help prevent this problem from occurring when the temperatures drop.

Tip #1: Keep the Heat On

If you or your tenants are leaving for a period of time, make sure that the heat is kept on your property. It may be difficult to convince your tenants to leave their heat on when they are away, especially if they are responsible for paying their own utilities. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions.

The heat does not have to be kept as high as you normally would keep it if you were actually in the property, but keeping it set above 50 degrees Fahrenheit is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Tip #2: Allow Faucet to Drip

If you are afraid a pipe will freeze, you can allow the faucet to drip slightly.

Allowing the faucet to be open like this will relieve pressure in the system. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. Allowing the faucet to be open will prevent this pressure from building up and thus, keep the pipe from bursting.

Tip #3: Keep Interior Doors Open

Pipes are often located in cabinets. When the temperatures drop, it is a good idea to keep these cabinet doors open so that the heat from the rest of the house can keep the pipes warm as well. You should also keep all interior doors open so that the heat can flow throughout the home.

Tip #4: Seal Up Cracks and Holes

You should caulk any holes or cracks that exist near pipes. This should be done on both interior and exterior walls. Doing so can help keep the cold air out and the warm air in.

Tip #5: Apply Heating Tape

For pipes that are easily accessible, the electrical heating tape may be an option to keep them from freezing. This tape can be applied directly to the pipe.

There are two types of heating tape. One type of heating tape turns on and off by itself when it senses heat is needed. The other type of heating tape needs to be plugged in when heat is needed and unplugged when not in use.

Much like a space heater, these products can be dangerous, so you must follow the product’s direction and safety procedures exactly.

Tip #6: Add Extra Insulation

Pipes that are located in areas that do not have proper insulation, such as basements or attics, may need extra insulation to keep from freezing. Pipes in basements or attics are not the only ones that may not be properly insulated from the cold. If you have had a problem with pipes freezing anywhere in your home, extra insulation could be the cure.

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

Hopefully you won't have the need to call us but in the event that you do, at  SERVPRO of Fall River we are here to help you make what ever you are dealing with "Like it never even happened." Give us a call at 508-676-9100.

What happens when ground water enters your home?

2/12/2018 (Permalink)

There are three main ways that ground water can enter your home, Basement seepage, water intrusion and sub pump failure. Excess ground water flooding is usually caused by abnormally large amounts of water not properly draining, which causes the groundwater to spread and intrude on a home.

Basement Seepage- Groundwater can commonly find its way into your basement by going through the cellar doors, improperly sealed windows, or cracks in the foundation. It is a good idea to check your basement for cracks, holes, improper sealants, or areas where it looks like water can get through.

Water Intrusion- Ground water can find its way into a home that is not properly sealed, or has cracks.

Sump Pump Failure- It is common to find a sump pump in homes that are located in high water table areas. Sump pumps are meant to keep the area under a home dry and to prevent it from flooding. The sump pump usually sits in a specially constructed pit where groundwater flows in through drains or naturally, and the sump pump will pump the groundwater out and away from the home. Occasionally, a sump pump does fail. Whether improper insulation, maintenance, defects, clogs, or a power failure, if a sump pump fails, groundwater could end up overflowing through the sump pump and flooding your basement.

If groundwater is coming in, make sure to try to stop the water coming in the best you can and wait until the water level has stopped rising to call SERVPRO of Fall River in. If you call a professional in while the water is still coming in very heavily, there would be a lot more charges associated with the job as they would have to keep repeating efforts as the new ground water would wreck any cleanup they had done.

We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of Fall River can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Have Water or Flood Damage?
Call Us Today – (508) 676-9100

What to do until helps arrives on a Water Damage

5/4/2017 (Permalink)

Cleaning Up After a Flood

• Keep children & pets outside the affected area 
• Wear proper personal protective gear (rubber boots, rubber gloves, eye protection)
• Remove & discard items that can’t be washed and sanitized (i.e. mattresses,   carpet & padding, foam items, books and paper products)
• Remove & discard drywall & insulation contaminated by flood or sewer water 
• Thoroughly clean and sanitize all hard surfaces
• Help drying process by strategically placing air movers and de-humidifiers
• Wash all affected clothing with hot water and detergent.  It is recommended that you use a Laundromat until your on-site waste water system  has been professionally inspected and serviced
• After completing cleanup wash with soap and water that has been boiled for at least one minute, to kill off bacteria still in water system.
• OR call us in 24/7 and we’ll take care of all your drying out needs.

Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Do You Have Water or Flood Damage?
Call Us Today – (508) 676-9100

Washer Machine Hose Water Loss in Swansea, MA

4/13/2017 (Permalink)

Some of the top sources of water damage to the home is from a failed water supply hose. As a homeowner conducting monthly inspection of the hot and cold water line could save you from losses you may suffer. The following are some steps to take to keep a water loss from happening.

-Replace the supply hose with reinforced steel braided hose

-Look for sign the supply hose may be ready to fail like worn tubing, or cracks.

-Check connections are tight. Replace them if they feel loose.

We recommend that supply hoses should be replaced every 5 years even if there is no obvious deterioration.

Our highly trained technicians are ready to respond immediately to flood or water damage at your Fall River property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Do You Have Water or Flood Damage?
Call Us Today – (508) 676-9100

Can a carpet be saved after water damage?

4/13/2017 (Permalink)

The major casualties of a flooded home is flooring, particularly carpets. Once it's soaked, both it and the underlying padding will potentially need replacing, which is an added expense that most homeowners would like to avoid. In the case of heavy flooding, whether it's from a natural disaster, broken appliance, burst pipe, or other water emergency, many people think that there's no chance their carpet can ever be saved.

We have provided some helpful information about the three types of water damage that can occur due to flooding and how each affects carpet and rugs. 

Clean Water 
 
If the flood damage in your home is caused by a burst pipe, malfunctioning appliance, or tub or sink that has overflowed, odds are it's a result of what's called clean water. Basically, this type of water is treated and contains no contaminants or waste and is the least risky to clean up. If it is Clean water Here at SERVPRO of Fall River we most likely able to save your area rugs, carpeting, and floor pads. 

Gray Water 
 
Water That doesn't contain any solid animal or human waste, but it has been used. An example of this would be a toilet that's overflown or a broken washing machine that leaks a large amount of water mid-cycle. This water has potential to cause illness, even if there is no threat of disease usually isn't present since there's no solid waste. Better to be safe and avoid the risk. The carpet pad that's been soaked with gray water has to be thrown out for safety reasons, the carpet itself can often be saved. Here at SERVPRO of Fall River we will carefully clean, disinfect and dry.

Black Water 
 
This is the dangerous type of water involved in flood damage. It's unsanitary since it either has potentially carrying disease or solid waste. If your home was flooded due to a sewage back up, storm, or natural disaster. It would be consider to be black water in most cases. Here at Servrpo of Fall River we recommend to be replaced for the sake of keeping your family safe. 

What To Do After Flooding

• Remove excess water by mopping and blotting.


• Wipe excess water from wood furniture after removal of lamps and tabletop items.


• Remove and prop wet upholstery and cushions.


• Place aluminum foil or wood blocks between furniture legs and wet carpeting.


• Turn air conditioning on for maximum drying in summer.


• Remove colored rugs from wet carpeting.


• Remove art objects to a safe, dry place.


• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.


• Don't leave books, magazines or other colored items on wet carpet or floors.


• Don't use your household vacuum to remove water.


• Don't use television or other household appliances.


• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging..

Have A  Water Damage Emergency? Call (508) 676-9100

Tips on Preventing Water Damage

4/5/2017 (Permalink)

There are many things homeowners you can do to prevent water damage.

By staying on top of leaks and taking the proper safety measures, we can defend ourselves from the stress and money loss caused by water damage to keep us happy and healthy.

Here are some tips to help you prevent water damage.Doing a routine checkup around these places that have leak potential will prevent any long-term damage. It might be a hassle but it'll pay off in the long-run.

Stay on top of leaks

Inspect the following things regularly to ensure you're not missing a leak:

          -Refrigerators
          -Washing machines
          -Dishwashers
          -Toilets
          -Windows
          -Ice makers
          -Roofs/ceilings
          -Walls

Anything connected to a water line. Look for any discolored or brown spots under or around these areas. These are indicators for leakage. Also look for any cracked walls or loose shingles on the roof. These should be fixed quickly and are usually grounds for leaks and water damage to follow.

Clean gutters and downspouts frequently

Glutters are the contraptions on the outside of your home that carry the rainwater from your roof to the ground.

Gutter maintenance make it a point to clean your gutters a couple times a year, especially if you are experiencing heavy rain and snow. Clean any loose debris that may cause blockage and that could prevent the flow of water to the ground.

Inspect water sources regularly

Assuring your water sources are working properly to the prevention of water damage. The following are different water sources, irrigation system, sump pump, hoses to check. If you use an irrigation system for your sprinklers, it would be a good idea to do check up yearly and after a storm. To make sure there are no damages. If you have a sump pump in most case they are located in you basement. It is also a good idea to check them yearly, the purpose of the sump pump is to remove any ground water that build up from a storm or flood.If your sum pump is slow or not working correctly, we suggest you invest in a dehumidifier for your basement. To keep the humidity down.

Keep the correct water pressure

Household water pressure should flow between 50 and 65 psi (pounds per square inch)A static water pressure higher than 70 PSI can damage the fixtures and appliances in a household. If the pressure put on your plumbing pipes is too high, it could result in leaks and even worse, pipe breakage.  Learn about your water devices.

Knowing the location and the details around your water main is important because if it cracks, the water will continue to flow to the surface until it is fixed. Resulting in lots of flooding, and depending on where the pipe breaks, your house could be experiencing the side effects.

Water hoses are also something you should be knowledgeable about. Standing water left in hoses have the potential to turn into ice, leaving you with water blockage. In turn, this could create a pipe to burst if not taken care of. Be sure to disconnect your water hoses when not in use. Especially during the winter time in a cold climate, where there is a greater chance for the water to freeze.

Our highly trained technicians are ready to respond immediately to flood or water damage at your Fall River property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Do You Have Water or Flood Damage?
Call Us Today – (508) 676-9100

What are Ice Dams and what causes them?

2/14/2017 (Permalink)

What Causes Ice Dams

As heat rises from a home, it melts the accumulated snow on the roof. That melted snow travels down the roof in liquid form until it reaches the eave line and gutter, where it refreezes due to colder temps. This ice ridge continues to expand, blocking the flow of subsequent snow melt.

As water continues to melt higher up the roof, it collects behind the ice dam in the form of a puddle. Because that water sits over the warmer portion of the roof, it doesn’t freeze.

In order for ice dams to form, there needs to be roof snow buildup, home heat loss, and subfreezing temperatures. The more snow, the larger the heat loss, and the longer the subfreezing temperatures remain, the higher the likelihood that ice dams will materialize.

How to Prevent Ice Dams

Homeowners can’t control the weather, but they can do something about heat loss. Proper insulation and ventilation of the attic space is intended to keep the roof surface at or near outdoor temperatures.

Typical steps include insulating the attic floor and installing soffit, gable and/or ridge vents to expel heat. Folding attic stairways and recessed light fixtures also need to be insulated. All penetrations into the attic from the heated living space need to be addressed. 

 To facilitate sufficient cold air flow from soffit vent to ridge vent, baffles or tubes are installed between the ceiling insulation and the underside of the roof. This might involve opening up the ceiling.

Tip: You’ll save money with insulation. According to the U.S. Department of Energy, adding insulation to an unheated attic will have a greater impact on energy consumption than placing it anywhere else in the house. A properly insulated and ventilated attic not only reduces winter heating bills, it will trim summer cooling bills by expelling heat buildup. Proper attic insulation can save you 10% to 50% on your heating and cooling bills.

Deicing Alternatives

In theory, roof rakes, brooms, and other long-handled devices can be used to remove snow before it has a chance to melt. In practice, however, the scheme is difficult to pull off, considering that most homeowners can’t reach all areas of the roof.

Electrically-heated deicing cables, which install along eave lines to inhibit water freeze, are only moderately effective,  They also can shorten the life of roof shingles.

How to Remove Ice Dams

Homeowners suffering the effects of an ice dam — or those who fear a leak is imminent — can hire a roofing company to remove the ice buildup. Rather than employ hammers, chisels, and salt, which can damage the roof and gutters, technicians will steam away the ice and remove any remaining snow. 

Water Damage Repair and Restoration

Our highly trained technicians are ready to respond immediately to flood or water damage at your Fall River property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Do You Have Water or Flood Damage?
Call Us Today – (508) 676-9100

Locally Owned Company with National Resources

SERVPRO of Fall River is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Fall River community and want to do our part in making it the best it can be.

We proudly serve Fall River, MA, Somerset, MA, and surrounding areas.

Why Choose SERVPRO of Fall River?

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Fall River residents can expect an immediate response, day or night.

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We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Tips On Preventing Pipe Bursting

1/4/2017 (Permalink)

Pipe bursting

The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience, and plumbing companies start dealing with the implications of cold weather as soon as the temperatures begin to drop. Many customers ask us, "Why did this happen?!"

The basic answer is that the water coming in to the house from outside is much colder than it was during the summer months. This colder water causes your pipes to contract and this contraction often causes leaks from areas of the pipe that had weakened over time.

There are no practical ways of heating up the temperature of the ground around your home, so stopping the contraction caused by the cold water is not something you can control. Our advice is to be mindful of your plumbing system as the temperatures change and check to see if you have any leaks.

While we can't stop the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful hints. As always, feel free to contact us here at at

1. If it is extremely cold outside,keep one or two faucets running slowly at all times. Water moving through the system should prevent the line from freezing.

2. Often times, the pipes that freeze are located near an outside wall or a window, so be sure to direct warm air to any colder areas of your home. (Start in your basement and look for any pipes near the exterior of the home.)

3. If your kitchen sink is on an outside wall (it usually is), be sure to leave cabinet doors open to allow warm air into the cabinet. Your kitchen faucet is usually a good faucet to leave on during extremely cold weather.

4. Be sure to disconnect your hose from the outside faucet. If you leave your hose connected, water is not able to drain out of your hose bib and will likely freeze and break the device.

5. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather. While you could do this yourself, you may want to consult with your plumber to learn some best practices.

6. Seal leaks that allow cold air into your home where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.

7.Prevent temperatures from dropping below 39 degrees in any areas of your home where water lines are located.

8. If you still have concerns about your system, call a licensed plumber and ask them to come to your home and advise you about how to prevent pipes from freezing.

SERVPRO® of Fall River  508-676-9100