Certified To Handle Your Disaster

2/19/2022 (Permalink)

SERVPRO of Fall River isn't just trained in disaster restoration, we're also certified in it by the IICRC.

The IICRC is the Institute of Inspection Cleaning and Restoration Certification. It sets the industry standard for successfully restoring homes and businesses. To become certified, individuals must attend an IICRC-approved course, successfully complete a written test and showcase skills in the specific subject to become certified.

Our crew chiefs technicians, and production personnel are certified in various categories through the IICRC. They have completed courses in water restoration mitigation, fire damage restoration, and microbial growth remediation.  Through the IICRC, our team remains equipped to better serve you and your disaster restoration needs. 

SERVPRO is certified in:  

• Water Damage Restoration
• Applied Microbial Remediation
• Trauma & Crime Scene 
• Applied Structural Drying
• Fire 7 Smoke Restoration

And more!

When it comes to disaster restoration, trust the pros -- SERVPRO. 

Strategic Drying Protocols

2/19/2022 (Permalink)

When water damage strikes, it can feel like chaos has taken over and settled in your home or office. When you call SERVPRO of Fall River for the water damage restoration, you may think our technicians careless place our specialized drying equipment throughout the room. However, the location of each of your equipment is intentional and strategically placed for the most efficient use of drying time.

This means, we just don’t bring our equipment in and set it down, we have a method in the madness of the aftermath of a disaster. Our drying equipment is placed in strategic locations to create a vortex to ensure the drying time is complete and thorough.

So while you may not understand why our IICRC certified technicians are moving around our equipment during the drying process, it’s important that our LGRs, dehumidifiers, and air movers are strategically placed to minimize the drying time all while effectively drying your home.

Trust SERVPRO for Document Restoration

2/19/2022 (Permalink)

In the digital age we live in, it can hardly seem like anyone still uses paper as the only written record of important documents. However, in our industry, we see it happen quite often. These documents can hold important legal and sentimental value, and when disaster strikes, such as water damage, the restoration of those documents is just as important as the rest of the affected area. 

That’s why one of the benefits of choosing SERVPRO of Fall River is that we offer document restoration services. If important documents, photos, photo albums, and even yearbooks are damaged in the event of a water loss, SERVPRO has the ability to restore those documents back to preloss condition. Through the utilization of vacuum freezing techniques our technicians are able to restore important documents and get them back to you with minimal damage, basically, “Like it never even happened.”

When The Worst Happens, Call The Best

2/19/2022 (Permalink)

When a fire happens in your home or office, you don’t call your neighbor with a bucket of water, you call the fire department. Why? Because they’re the best. 

Much like when fire, smoke, or water damage happen, you don’t call just anybody, you call SERVPRO of Fall River. Why? Because we’re the best. 

We pride ourselves in our trained and certified technicians that respond to disasters no matter the day or hour, fully equipped to handle any emergency that comes our way.

Where the industry standard is set, our technicians continuously and consistently exceed them. Whether that’s responding to after hour disaster calls within 5 minutes, where the industry standard is an hour. Or responding to the scene between one to two hours, where the industry standard is four hours. Or coming up with a plan of action in 4 hours, where the industry standard is eight hours. SERVPRO of Fall River is a step above the rest. Why? Because we know our customers aren’t just customers, they are people who’ve suffered a loss and their disaster now becomes our disaster.

Hopefully you never have to learn first hand about our disaster restoration services, but if you do, you’ll be glad you chose SERVPRO of Fall River. 

Green Team Knows Clean

12/27/2021 (Permalink)

In our pursuit to be the premier cleaning and restoration company in the world, SERVPRO of Fall River carries a proprietary line of cleaning products and disinfectants for when we are called in for our general cleaning and bioremediation services. Not only is this a product that is industry grade and tested, but it also meets the CDC requirements for cleaning certain viruses and pathogens. 

One of the many premier products we use is called SERVPROxide™. 

SERVPROxide™ is a hospital-grade disinfectant that has been approved by the EPA to combat strains of the Feline coronavirus (Strain 1-71, ATCC Vr-809**) and Canine coronavirus (Strain 1-71, ATCC VR-809**). As with all instances of bio-remediation and emerging pathogens, our technicians are required to wear proper personal protective equipment for their safety.

SERVPRO of Fall River carries proprietary and industrial grade cleaning products that are not for sale and are not distributed outside of the SERVPRO franchises. 

Minimize Recovery Time for Your Business

12/6/2021 (Permalink)

Did you know that nearly 50% of all businesses that suffer a disaster almost never re-open?

Imagine something totally out of your control that affects your business facility and hinders not only your daily operations, but the very likelihood of the livelihood you worked so hard to build. 

At SERVPRO of Fall River, we offer a unique tool that helps business owners and facility managers minimize the risk of your business going out of business. We do this by offering Emergency Ready Plans (ERP) that are tailored to your facility with important information such as key contacts and shut off valve locations. 

Not only does it provide pertinent information all in one place, it can also be accessed digitally and it comes at no cost! 

To help minimize the damage caused by disasters, our team is here to provide facility managers with detailed ERPs to ensure they are never caught by surprise when disasters hit.

For more information and to schedule your ERP walk-through, contact our office.

Mold - 02777

2/25/2021 (Permalink)

Preventing Mold & Mildrew Growth in your Bathroom

Nobody wants to deal with mold issues and when it comes to bathrooms, it seems like it’s the least favorite room for homeowners to clean. However, dust, dirt, grime, and moisture sitting on your bathrooms surfaces can lead to mold and mildew.

Bathrooms should be cleaned weekly, but there’s also little things that can be done daily that can help make that weekly cleanup seem less daunting.

Daily:

• After a shower, squeegee your tiles to remove the excess water
• Keep the shower stall door or curtain open after a shower for at least 10 minutes to help exhaust the humidity that has built up inside
• Close the shower curtain afterwards to help dry them so moisture doesn’t get trapped when they are bunched up when closed
• Empty garbage bins every other day. Think of what gets thrown out: wet naps, damp paper towels, Kleenex, tissue paper, etc. After a few days, your garbage bin can start to get musty and moldy
• Hang towels right away after a bath or shower. Leaving them on the floor can lead to musty odors
• Run your exhaust fans or open windows during your shower and keep them open/on afterwards for at least 20 minutes

Weekly:

• Toilet bowls
• Shower head; build-up can occur causing mold and clogging, preventing you from having a relaxing shower experience.
• Counters and sinks
• Walls and floors; dust, grime and hair is mold food when left on surfaces for too long
• Shower mats
• Replace hand and bath towels with fresh, clean linens
• Mirrors
• Door handles and faucets can hold onto bacteria

The main objective is to keep moisture levels to a minimum so not to create the perfect breeding ground for mold. By following these tips, you'll have a better control on minimizing mold growth.

If you do have mold, however, we can help.  Call us at SERVPRO of Fall River for a free estimate 508-676-9100.  

Time is of the Essence - 02720

2/25/2021 (Permalink)

When homes are flooded and lives turned upside down, treasured possessions such as family heirlooms, photos, and other keepsakes become more cherished. These valued objects may be saved if untouched by sewage or chemicals. If cherished objects have been in contact with sewage or chemicals SERVPRO of Fall River can help. 

•  Personal safety is always the highest priority when entering buildings damaged by floodwater.
•  Check for structural damage before re-entering your home to avoid being trapped in a building collapse.
•  Keep power off until an electrician has inspected your system for safety.
•  Turn off the gas. Be alert for gas leaks.  Look before you step.
• After a flood, the ground and
  floors are covered with debris, including broken bottles and nails. Floors and stairs that have been covered with mud can be very slippery.
• Take photos of any floodwater in your home and of damaged items for insurance purposes.
• Call your insurance agent to file a claim and report the damage as soon as possible. Homeowners insurance usually covers losses caused by wind, storms, or broken water pipes, but not surface flooding.
• Rescue the most valuable items, but never attempt to salvage belongings at the expense of your own safety.
• Mold can form within 48 hours so we work quickly to lessen the damage. The goal is to reduce the humidity and temperature around your treasures as you proceed to clean and dry them. 

We are Here to Help at SERVPRO of Fall River!  

Buying a Home - 02747

2/25/2021 (Permalink)

The real estate market has been more than crazy lately and with little inventory, you may find youself buying a home that's not quite "move in" ready!  

Previous owners may have had pets that left stains on carpets, or were heavy smokers and there is staining and the smell is just lingering. SERVPRO of Dartmouth/New Bedford has partnered with many local Realtors to make sure that the homes being sold and purchased in our area are move in ready.

If you’re looking to sell your home and just want to have the carpets freshened up for the new owner, we can usually provide service with about a week notice. Maybe you just purchased a new home and you want to make sure the duct work is clean and allergen free, we can take care of that as well.

If you’re a real estate agent, keep us in mind for your clients’ needs. We offer many services, such as mold remediation and nicotine cleaning, to help your real estate transactions go off without a hitch.

Call us anytime at SERVPRO of Dartmouth/New Bedford at 508-990-2380.  

When Disaster Strikes - 02720

2/24/2021 (Permalink)

What happens when disaster strikes and you’re left to pick up the pieces? When the worst-case scenario is the one you see before your eyes, who can you trust to restore some sense of normalcy to your everyday life and alleviate the stress that comes with dealing with disaster aftermath?

At SERVPRO of Fall River we exist to lighten your load and take care of your disaster situation. We understand that planning for a disaster is one thing, but going through it is something completely different. While insurance is there for a reason, we make sure your home or business is taken care of by an elite team of highly trained professionals. 

Where at once it seemed like all was lost, by utilizing our restore first mentality, our experts come into your home or business looking to redeem what once seemed lost. In addition to salvaging many items that can’t be replaced such as documentation, family heirlooms, or things of sentimental value, our restorative approach is much more cost-effective than replacing everything and starting from scratch.

Though we never wish disaster on anyone, we know very well that these situations unfortunately happen. SERVPRO of Fall River exists to alleviate the stress and make those situations “Like it never even happened.” 

Dealing with Hoarding - 02777

1/19/2021 (Permalink)

Hoarding disorder can affect our friends and family. When it does, it can be an extremely difficult task to help them cope with letting go of items they have collected over the years. At SERVPRO of Fall River our employees are trained in highly sensitive situations. From office staff to our cleaning crews we understand the situation can be highly sensitive.

Living with a hoarding disorder can become extremely dangerous; posing risk to fires, contamination, infestation and much more. We understand that when the decision has been made to call a company like ourselves that there is great deal of distress to the homeowner and/or family members involved. We will remove all belongings, discard or store depending on the customers’ requests and clean and sanitize the rooms requested in order to make it “Like it never even happened.”

Call us today to schedule our team of hoarder clean-out specialists at SERVPRO of Fall River 508-676-9100.  

Anytime Day or Night - 02720

12/29/2020 (Permalink)

Anytime Day or Night

Emergencies don’t always happen during regular business hours, which is why SERVPRO of Fall River is on call 24/7 x 365 days a year.  

No matter when disaster may strike, we are ready to respond.  We understand that time is of the essence to minimize further damage, especially in the case of water damage.  Home emergencies are stressful and confusing which is why restoration experts like us at SERVPRO of Fall River are essential.  We have the training and equipment needed to get the job done timely and efficiently.  

Some questions we may ask are:  

•   Where did the loss occur? 
•   When did the loss occur?
•   Do you know the source of the damage? 
•   Is there electricity available? 
•   Have you called your insurance agent?  

Getting some information up front helps us determine what equipment and time may be needed to best deal with the loss.  

Regardless of when or what type of damage has occurred, call SERVPRO of Fall River at 508-676-9100 anytime and let us help you make it “Like it never even happened.”  

Yes, We're Open - Fall River 02720

3/19/2020 (Permalink)

At SERVPRO of Fall River when we say we’re open 24/7/365 (366 on leap years) we mean we are open 24/7/365 (and 366 on leap years)! It makes no difference to us if we get a call in the middle of the night, on a weekend, a snow-day, a month-long blizzard, our technicians are still available and Here to Help.

While the times are changing and things may be uncertain, one of the many things we’re proud of is our resiliency and ability to provide a sense of stability when our community needs it most.  During uncertain and ever-changing times, we take the necessary precautions to ensure we are keeping our crews and technicians safe, while also caring for our customers who call us in their time of need. 

Whether you need us for our regular disaster restoration services (although there’s nothing regular about it) for water damage, fire damage, mold remediation, or whether you need us to come in and disinfect your office space. SERVPRO of Fall River is Here to Help. 

Disinfect to Protect - Fall River 02720

3/13/2020 (Permalink)

In our pursuit to be the premier cleaning and restoration company in the world, SERVPRO of Fall River carries a proprietary line of cleaning products and disinfectants for when we are called in for our general cleaning and bio-remediation services. Not only is this a product that is industry-grade and tested, but it also meets the CDC requirements for cleaning certain viruses and pathogens. 

One of the many premier products we use is called SERVPROxide™. 

SERVPROxide™ is a hospital-grade disinfectant that has been approved by the EPA. As with all instances of bio-remediation and emerging pathogens, our technicians are required to wear proper personal protective equipment for their safety.

SERVPRO of Fall River carries proprietary and industrial-grade cleaning products that are not for sale and are not distributed outside of the SERVPRO franchises. 

Show Me Your Certification - Somerset 02727

2/28/2020 (Permalink)

When disasters strike at your home or office, do you want to deal with YouTube experts, or actual, certified technicians? 

I’m sure you’d agree that going with the pros is the best way to go when it comes to the clean-up of your home or business. SERVPRO of Fall River not only has experienced disaster restoration technicians, but we also have IICRC certified technicians who know how the clean-up process works. 

Whether the disaster is water damage, fire damage, mold, or biohazards, we don’t believe in “just winging it.” Our technicians are trained to handle all kinds of disasters according to the Institute of Inspection Cleaning Restoration Certification guidelines. This means that when you call SERVPRO of Fall River, you’re calling the ones who are certified in the restoration industry. Not just someone with a truck and a fan. 

When disasters strike, you know you can trust SERVPRO of Fall River to make it, “Like it never even happened.”

Available 24/7/366 - Somerset 02725

2/19/2020 (Permalink)

Ever wish you had more time in the day? Well, this year, you have a whole extra day! While most people dream of days where they can relax and unwind, stress and worry-free, sometimes that isn’t quite what happens. 

For you, disasters may be a freak accident, for us at SERVPRO of Fall River, however, it’s just another day at the office. And because we know disasters don’t take days off (not even when the year gives them an extra day!) we don’t either. Leap years won’t change that. 

This is why your local SERVPRO of Fall River is open 24/7/366. No matter the hour you call, you and trust that you will be attended and cared for in your emergency disaster situation. As we always say, we are Here to Help. 

Your Nose Knows - Fall River 02720

2/3/2020 (Permalink)

Osmophobia is the fear of bad smells. So if you’ve ever been in a room you couldn’t get out of with a horrible stench, chances are you’ve felt attacked by the odor in the air. While the smell is creeping in and taking over the room, your first inclination is to get out! But what if that room happens to be your home or office and you can’t exactly “run away” from the smell?

That’s when you decide to fight back. 

Not just by lighting a candle or plugging in a diffuser, some smells need to be kicked out, not masked!

This is why SERVPRO of Fall River offers deodorization services on top of the many clean-up and restoration services we provide. Not only do we help you get to the bottom of the smell, or the top if it’s coming from the attic, we’ll also be there to help guide you and your nose back to the clean and fresh air that your nose knows it needs. We also offer air duct cleaning services to ensure you’re breathing better and fresher with every whiff you take! 

If you’re smelling something that shouldn’t be, give our office at SERVPRO of Fall River a call and we’d be happy to help! 

Decisions, Decisions - Somerset 02724

1/20/2020 (Permalink)

Life is made up of choices. Some are expected: what career you will choose; where will you live; who will be your life partner; how many kids you will have, and the list goes on!

There are, however, unexpected choices that life will throw your way. These choices can be little blips on the road, or they can involve huge detours. We call those detours: disasters 

Sometimes, all it takes is a little burst pipe to qualify for those disasters. Which of these unexpected events come an unexpected choice: who will you call? If you don’t deal with these kinds of things regularly (which we hope you don’!) it can be a stressful time. Between figuring out: who to call, how did this happen, and how can I make it stop, there are many choices involved in the disaster restoration process. This is why SERVPRO of Fall River makes it easy for you: just choose us. 

Choose the best restoration company in the world. 

Choose trained and industry certified technicians.

Choose the crew that’s available 24/7/366.

Choose to make it, “Like it never even happened.”

Choose SERVPRO of Fall River.  We’re Here to Help. 

Something Smells... Smelly

1/8/2020 (Permalink)

In our experience, smells are narrowed down to two basic categories: good smells, and bad smells. Good smells are the ones that come from candles, essential oils, perfumes, and our favorite foods. Bad smells, on the other hand, can come from anything such as smoke, urine and feces, rodent droppings, or worse, rodent decay, or even worse, human decay, or even worse…

Okay, you get it. Things that smell bad, smell… well, bad! 

And sometimes you need an extra nose to know where the smell is actually coming from. Thankfully, the technicians at SERVPRO of Fall River can help. Not only can we confirm if the smell you’re smelling is a very bad, no good, smelly smell. We can also help remove the odor with our advanced technological equipment such as air scrubbers, thermal foggers, and deodorization agents. 

Not only does this help remove powerful odors, but these machines also help us remove airborne contaminants and control the air quality in a given room. 

If something smells… smelly, give us at SERVPRO of Fall River a call, and we’ll see if we can sniff it out for you. As always, we’re Here to Help.

Check out Our Fleet!

3/13/2019 (Permalink)

Our Fleet

Our SERVPRO Green Fleet is constantly Growing!  

We take pride in our work and appearance.  You can tell by the pride we all share for our vehicles. Let's face it, cars and trucks are one of the fun parts about what we get to do each and every day. 

Next time you see one of us on the road, feel free to give us a wave!

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

Did you know? We do Carpets!

3/13/2019 (Permalink)

A carpet after being cleaned the SERVPRO way!

Did you know? We do Carpet Cleaning!

Check out this carpet cleaning job we did, can you believe how clean it is? Your carpet could look this good too after SERVPRO of Fall River is done with it!

Carpet cleaning is an important routine that you don't want to ignore. Dirt hides in the deepest fibers of the material and is an important contributor in the shelf life of your investment. Because constant changing of your carpet is expensive, you have to take care of it to save money. It is important to keep it clean at all times. 

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

The SERVPRO Standard

3/13/2019 (Permalink)

Faster to Any Size Disaster

How familiar are you with SERVPRO? How about a little reminder about what we can do for you and your family? Did you know that with over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service.

As a trusted leader in the restoration industry, we have highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 

Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on us for these residential services and more:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Air Duct Cleaning
• Carpet Cleaning
• Cleaning Services
• Building Services

Tips on Buying a Home

3/13/2019 (Permalink)

Buying a house is easy and fun, right?

Buying and selling real estate can be fun I suppose, but it can also unearth a number of issues with the properties. Previous owners may have had pets that left stains on carpets, or were heavy smokers and there is staining and the smell is just lingering. SERVPRO of Fall River has partnered with many local Realtors to make sure that the homes being sold and purchased in our area are move in ready.

If you’re looking to sell your home and just want to have the carpets freshened up for the new owner, we can usually provide service with about a week notice. Maybe you just purchased a new home and you want to make sure the duct work is clean and allergen free, we can take care of that as well.

If you’re a real estate agent, keep us in mind for your clients’ needs. We offer many services, such as mold remediation and nicotine cleaning, to help your real estate transactions go off without a hitch.

We're only a phone call away at 508-676-9100!

Be Prepared for WHEN it Happens

3/13/2019 (Permalink)

It's not IF, it's WHEN...

When it comes to life's emergencies, more often than not it is not a matter of IF they will happen- it is WHEN they will happen. You can never fully prevent them from occurring, but home and business owners can however take steps to prepare for and try to prevent disasters that may occur to their property.

An ice dam forms causing your roof to leak, a pipe bursts, a storm blows in dozens of gallons or water..... chances are your home or business may eventually suffer some sort of emergency. SERVPRO professionals are trained to respond quickly and efficiently when mitigating your business. When your home or business is under water, every minute counts. SERVPRO of Fall River is available and ready to respond 24/7 and make it "Like it never happened." Call us if you need us at 508-676-9100.

The SERVPRO Advantage

3/12/2019 (Permalink)

“Hi, I need to file a claim”

The dreaded words no insurance agent or adjuster wants to hear because it usually means an accident or disaster has happened to your customer. After checking to see if they are alright, you will then begin to make some calls to make sure your customer is well taken care when they need you most. So how do you choose who to call when your customer is depending on you to make their disaster disappear?

By choosing SERVPRO of Fall River, your customer can rest in knowing that although damage is done, it’s certainly not irreversible. Since restoration is our first priority, we work by the rule to “Restore whenever possible, replace only when necessary.” At SERVPRO, our professionals conduct pretesting to determine the restorability of every loss.

Our restore vs. replace approach guarantees a faster turnaround time that will get your customer back in their home quicker while also reducing the amount of claim costs. As an insurance professional, you’ll also appreciate holding us to our word through our transparent itemized loss inventory in an Excel formatted report. This report also includes photos of important items so you’ll know exactly what work was performed.

In addition to our itemized loss inventory, our Claims Information Center provides you with all of the necessary information to make the right decisions such as:

• A Complete Electronic Job File
• First Notice of Loss
• Detailed Estimate
• Digital Loss Photos
• Scanned Forms and Paperwork
• All delivered by email or hard copy
• Access to All Files
• New Assignments
• Pending Jobs
• Completed Jobs

With so many advantages and services SERVPRO of Fall River offers, it’s easy to see why we are the preferred disaster restoration company for so many insurance agencies. You and your customer can rest assured knowing our trained IICRC professionals are on the job and making your customer’s disaster “Like it never even happened.”

How to tell if Your Hot Water Heater is going Bad

3/4/2019 (Permalink)

Bad to the Bone

Hot water heaters will typically last you between 10-15 years. When internal components become corroded and mineral build up occurs, your heater can begin to leak. Without correction, this small leak can turn into something more serious – and you may find yourself with a basement full of water. Below are some telltale signs that your hot water heater is on its way out, and some simple maintenance you can do to prevent disaster.

1. Check

Check for power if there is no hot water. While no hot water can be a sure sign that the water heater has failed, it could also mean the pilot light is out or the circuit breaker tripped.

2. Examine

Examine the water that comes out of the hot faucet. If it appears rusty, this signals an upcoming failure of your water heater. Look for signs of muddy water or increased sediment in the water tank. Attach a hose to the drainage bib on the water heater, turn the unit off and drain it to examine its contents. Muddy water or increased sediment signals a potential failure of your water heater. When flushing the water heater, remember that the water that comes out of the hose bib at the front of the water heater is going to be extremely hot, as it will not be mixed with cold water. Use caution when flushing the water heater to avoid getting burned. Smell or taste the water. If the hot water has a metallic taste to it, this indicates that the water heater is close to breaking down.

3. Listen

Pay attention to the noises your water heater makes. While there will be normal sounds as the water heats, loud cracks and pops indicate an interaction between the heating elements inside the heater and the scale and mineral deposits built up on them.

4. Address

Take immediate action if you see leaking water around the water heater where none has leaked before. Disconnect the electricity or turn off the gas to the unit and let the water cool down before attempting to remove and replace the water heater. Leaking water indicates an internal failure in the water heater.

*Information courtesy of SF Gate - Home Guides

Donation Drive- Fall River, MA 02724

1/15/2019 (Permalink)

SERVPRO helping local fire victims by becoming a drop off location.

As a community, we help each other out. Whether it be lending sugar to our neighbor or giving the elderly woman downstairs a ride to her doctor’s appointment. When disaster strikes however, that’s when it seems that we really come together! Recently there was a large apartment complex fire that occurred in Fall River. Over 80 people were displaced and had nothing but the clothes on their backs. With no building left to rebuild, there wasn’t much for us here at SERVPRO of Fall River to do. We wanted to still lend a hand, so we decided that we would offer our location as a donation drop off site.

Only two days into doing so, we had such an outpouring of support! A large number of items were brought to us that the displaced families were in desperate need of. Families, businesses and organizations alike donated items such as toiletries, toys, diapers, gift cards, clothing and much more. They were thinking about what it is that they use in their everyday routine, and were dropping them off by the car and truck full! It was a beautiful sight and a great feeling to see that the community was coming together to help.

As the need continues, we are still receiving calls and emails on how people can help. SERVPRO of Fall River, many other businesses, yes the community as a whole is making sure that these victims are not going through this alone. May we all continue to do our part to make sure the victims of this tragedy see a light at the end of the tunnel and may they have comfort in knowing that we are all here to help them in their time of need.